Updated January 21, 2023
The below statement is in English Language and the meaning derived from the English version shall supersede any translated version. We also reserve all the rights which are explicitly not granted to you here.
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.turtbit.com website (the "Service") operated by Turtbit ("us", "we", or "our").
Your access to and use of the service is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users, and others who access or use the service.
By accessing or using the service you agree to be bound by these terms. If you disagree with any part of the terms then you may not access the service.
By "Services" we mean but are not limited to the maintenance, delivery, reminder, and after-sale facilities that we provide as per the quotation provided during every contract. Services mentioned in the contract shall be according to the terms mentioned in the contract. Any service not mentioned in the contract shall be chargeable as per our rates unless explicitly mentioned by us.
By “Products” we mean and limit to the various primary purchasable options that we provide to our clients which are not limited to website designing, website development, mobile app Development, template, servers, web hosting, email, domain, various accreditation, and registrations, certifications, courses, cyber security packages, and marketing packages.
Products have their terms and policies and no other policy shall supersede the original policy of the product or its contract.
Some products are governed by other brands where we have limited control and the individual terms provided by the product manufacturer/controller/licensor shall supersede.
“Clients”, also referred to as “you” here means the customer, Service taker, or product purchaser from us. Clients are required to follow the contract terms that are provided by them in the work order which we have accepted. If no work order is issued before the beginning of the work, then clients must follow the terms provided by us in the quotation.
Clients must not use any unethical or unfair means nor shall misbehave directly with our employees or partners. In such a case, the entire work order and the quotation shall stand canceled.
Clients shall complete the payments or submit reviews as per the quotation provided and agreed upon during any work contract, else all after-sales services shall be paused.
Employees shall follow the standard employment contract signed during their employment.
All payments for Indian Clients must be made in INR only.
Payments must be made online and only as per the invoices/quotations provided.
Clients residing outside India should use a mode of payment where the money wired shall convert into INR and clients need to pay the conversion charges.
We don't have any verified social media handles thus you are expected to take into consideration, the information provided on the social media pages/handles that are linked to our official website www.turtbit.com
Any reference to unlinked and unofficial social media handles shall not be entertained.
In case of any information, dispute, clarification, or concerns you are required to connect through the official contacts provided on our website only.
Digital products are non-returnable. In the case of non-digital products, only un-tampered and unboxed products shall be considered for return in case they have an explicit return policy.
No services are returnable.
You may choose to cancel any product or subscription at any point in time but no refund shall be provided unless explicitly a refund condition is provided during the purchase of the product.
Any damaged product shall be repaired or replaced as per the provided warranty. Any defective service shall be re-completed if the flaws are pointed out in the review period. Also, if there is a bug in the service or product due to our mistake, we shall resolve or find an alternate to the same.
We shall not perform any action against the governing laws in the country and shall expect you to follow the same.
In case of any dispute, you shall connect with us using the official contacts. If we are unreachable, only then you may connect with any third party. Connecting any third party, legal advisor, or bouncer, before trying to resolve the situation with us for a feasible solution shall lead to cancellation of all contracts and no refund shall be provided for the same under any circumstances.
Any legal issues arising shall be solved under the jurisdiction of Kolkata courts only.
All the parties may terminate any contract according to the respected conditions. All contracts, partnerships, employment, and agreements shall be terminated upon violation of the terms of turtbit.
We reserve the right to change, update, or modify our terms as per the need of the time and you are required to follow the same. If you have any objection, you may cancel any existing contract as per the standard terms.
For any clarifications, please feel free to contact us at info@turtbit.com.