Website maintenance services in Kolkata

The recurring work is unglamorous and it is what keeps a site alive: applying core, plugin, theme and dependency updates on staging before production, verifying that off-site backups restore, renewing certificates before they expire, and clearing whatever the error log has collected.

We monitor uptime and response time from outside your network and alert on failures rather than waiting for a customer to tell you. Broken links, missing images, failed form submissions and 404 spikes are checked on a schedule, not when someone happens to notice.

Retainers also include an agreed pool of content and small change hours each month, so a new team member, a revised price list or a seasonal banner does not need a separate quote.

Most compromises of small business sites come through a known vulnerability in an outdated plugin or library that had a patch available weeks earlier. We track advisories for the components your site actually runs and prioritise anything with a public exploit.

Updates go to staging first, get a functional smoke test across the pages that earn money, and only then reach production, with a rollback point taken immediately beforehand. Security headers, administrator access, and login rate limiting are reviewed each quarter.

If an incident does occur, organisations covered by the CERT-In directions of 2022 must report qualifying cyber incidents within six hours of noticing them, so we keep the logs and timelines that make such a report possible rather than guesswork.

A site that passed Core Web Vitals at launch drifts. Editors upload uncompressed images, marketing adds another tracking tag, a plugin update ships extra JavaScript. We review field data each month and act before the numbers turn amber.

Typical fixes are boring and effective: re-encoding oversized media, deferring non-critical scripts, tightening cache headers, cleaning up unused CSS and pruning tags that nobody reads reports from any more.

You get a short monthly report with what changed, what broke, what was patched and what we recommend next, written in plain language rather than raw tool output. Where a fix needs a decision from you, the report says so and gives you the cost of acting alongside the cost of waiting.

Requests come in by email or phone and are logged against your retainer so nothing is lost in a chat thread. Each plan states its response window, with a faster window for a site that is down or a checkout that is failing.

Our team works from Kolkata, which means Indian business hours without a handover gap for domestic clients. Critical incident cover outside those hours is available where a client needs it and is agreed in writing.

Retainers are monthly or annual and can be cancelled with notice. If you leave, you take the site, the backups and the documentation with you.